I Lost My License Key - How Do I Retrieve It?

How to Lookup Your License Key

If you've accidentally misplaced your license key, follow these two (2) steps to retrieve it:

Step 1:

Please try to locate your ORDER CONFIRMATION EMAIL (the email that was sent to you after your order) to find out:

A) The online partner that you purchased from - either  "Avangate" or "Cleverbridge"

B) The Email Address you used to register the product

C) Your Order Number (7 or 8 digit number)

 

Step 2:

If you ordered from Avangate, click on the link below to lookup your information:

>> AVANGATE License Key Retrieval <<

On the website form, please enter your email address (that you used to purchase) and your order number then click "Look up this order".  Follow the directions to retrieve your key.

If you cannot locate your order number, please to contact our support staff to retrieve your order number.

 

If you ordered from Cleverbridge, click on the link below to lookup your order information:

>> CLEVERBRIDGE License Key Retrieval <<

On the form, please enter your email address then click "Next".  Follow the directions to retrieve your key.


If you have problems with retrieving your license key, please contact our support staff anytime .

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